Frequently Asked Questions
Read the most-asked questions from new BoardStrong users.
Help! I need an expert consult for an issue with my board.
BoardStrong has worked with numerous organizations to strengthen governance practices and build boards through times of uncertainty and transition. Visit our contact page to provide details on your request and we’ll respond as soon as possible.
I want to join a board/I need to find new board members! How do I register for your board matching portal?
Click here or the Log In button at the top of this page to sign up. All you need is an email address and your EIN if you represent a nonprofit organization.
Can users outside of New York State join BoardStrong’s matching portal?
Yes! We have expanded access to the site to include all users across the United States.
Are users charged a fee?
To help support the maintenance and continued growth of the board-matching platform, there are two fees. Due to the generosity of BoardStrong’s partners and supporters, fees may be waived in some states and regions, as detailed below.
For nonprofit organizations:
Nonprofits are able to register their organization in the platform for free. This also gives nonprofits free access to BoardStrong’s “Good Practices for Good Boards” training, which is housed in the platform.
Nonprofits actively seeking board members can create a Board Posting in the platform that details the specific skills, experience, committee interest, etc. they are seeking in a board member. There is a charge for that posting: nonprofits can choose to post the position for 90 days for $25, or to post it for 180 days for $45. Thank to the generosity of our partners and supporters, such postings are free in the Hudson Valley and Western New York regions of New York State and all of South Carolina. The platform is automated so nonprofits based in those areas will not be charged for a posting.
For individuals seeking to join a board:
There is a one-time registration fee of $100 for individuals to join the platform. Included in that fee is free access to the “Good Practices for Good Boards” webinar training housed in the platform, as well as free access to “Financial Reporting 101 for Board Members”, a $35 value. The registration fee is waived for candidates living in South Carolina; the platform is automated so South Carolina residents will not be charged.
For questions about the fees, contact BoardStrong at info@boardstrong.org.
How do I find my username?
Your username is the same as the email address you used to register on BoardStrong Connections.
How does your matching system work?
When a nonprofit organization creates a board posting, they have the option of selecting the skills they are looking for in a board candidate, along with any interests that align with their mission. We take this information and match it to candidates who have added the same interests and skills to their profile and who also live in the organization’s county.
Candidates are also able to inquire directly on any board posting, and organizations may search the candidate bank to view and inquire about profiles that have been marked as Public.
Can I join a board outside my area?
The widespread shift to virtual board meetings has allowed many boards to recruit talent from outside their region. Many organizations also have a statewide or national presence, while others serve a small community. Due to the varying nature of requirements for board members, we encourage candidates interested in a BoardStrong posting outside their region to contact the organization for further information.
How do I delete my profile?
If you no longer wish to use BoardStrong as a candidate, you can remove your profile from the candidate pool by setting your Profile Privacy Level to Private. This setting can be found in BoardStrong Preferences at the bottom of your profile. For full account deletion, contact info@boardstrong.org.
If you are an organization and wish to delete your profile, please contact info@boardstrong.org.
How do I delete my board posting?
Board postings will be automatically close after 90 or 180 days, depending on the posting tier. If you wish to close your posting sooner, contact info@boardstrong.org. Organizations may repost their board opening(s) if their need for board or committee members has not been met.
Why are there no board postings in my geographic area?
BoardStrong is a growing network. Marketing efforts are concentrated within NYCON (New York Council of Nonprofits) membership and geographic areas of our community partners and supporters. Consequently, the growth in some areas may be slow.
For additional questions or feedback, please contact us using the form below.
BoardStrong: Contact Us